Why We Ask These Questions When You Call
A few minutes on the phone largely determines how the night will go.
What we ask, and why
- When did it start — duration narrows the likely cause
- Constant or triggered by hot and cold — pulp or gum
- Is there swelling and is it spreading — this sets urgency
- Any difficulty swallowing or breathing — this changes where you go
- Was there a blow, is the tooth loose — the trauma protocol
- What medicines you take — method and precautions follow
- When are you setting out — preparation is timed to that
How your answers change the course of the night
What you tell us decides what is prepared while you travel. If you describe severe, constant pain we set up for root canal treatment; if a tooth is broken, restorative materials are ready; if there is swelling, we prepare for drainage.
So the visit begins with the examination and moves straight to treatment. For patients travelling from further out this is time saved directly: as much as possible is completed in one visit and an unnecessary second night journey is avoided.
First-aid guidance given on the phone
The travel time from Aksu should not be wasted. Depending on your complaint we explain simple, effective steps for the journey: cold applied outside the cheek for swelling, pressure with gauze for bleeding, carrying a knocked-out tooth in milk.
We also say what not to do. Placing aspirin on a painful tooth burns the gum; applying heat to swelling helps infection spread; trying to burst an abscess yourself makes matters worse. This turns the journey into useful time.
Before You Arrive from Ataturk: What to Do in the First Hour
What you can do before setting out from Ataturk does not replace treatment, but it keeps the situation from worsening and buys you time.
Before leaving Ataturk
What you should do before setting out from Ataturk depends on your complaint, and detailed first-aid steps for each are on the relevant page. On the way from Emergency in Ataturk, using the wrong measure can make things worse, so it matters which page you read — applying heat to swelling spreads the infection, and placing a painkiller tablet on the tooth burns the gum.
- Toothache
- Dental abscess and facial swelling
- A broken or cracked tooth
- A knocked-out tooth
- Bleeding after an extraction
What calling achieves for Ataturk
Calling as you set out from Ataturk does two things: you receive first-aid guidance suited to your situation, and the radiograph and surgery are prepared while you travel. For patients coming from across Aksu, this arrangement noticeably shortens the wait.
What an Emergency Visit Covers for a Patient from Ataturk
For a patient attending as an emergency from Ataturk, the aim is to stop the pain and the infection; definitive work is left to a planned appointment.
Completed the same night for Ataturk
Examination and a radiograph, opening the canal to release pressure, draining an abscess, stopping bleeding, temporarily sealing a broken tooth, splinting a loose tooth and adjusting a poking orthodontic wire are all completed the same night for a patient from Ataturk as well.
Left to a later visit for Ataturk
For a patient from Emergency in Ataturk, completing the root filling, making a crown or onlay, the permanent restoration and the implant and prosthetic stages are done at planned appointments. If you are coming from Ataturk, these are combined according to your journey and given to you in writing, so you do not have to travel from Aksu repeatedly.
